Back to all

Severe Service Requirements

August 12, 2018

A lot of Columbus drivers have asked whether or not they should use their severe service maintenance schedule, which is listed in their vehicle's  owner's  manual. It can be somewhat confusing, so we decided to consult an expert. Cricket Killingsworth is from QMI/Heartland, a manufacturer of automotive products and fluids. She's been in the automotive business for over 30 years and is a speaker, a trainer and a writer.

Cricket says there's so much confusion on this topic because, "Most owner's manuals actually have two maintenance schedules. Sometimes these are called 'regular service' and 'severe service.' Sometimes they're simply called Schedule 1 and Schedule 2. A severe service schedule recommends that things like an oil change, air filter replacement and transmission service be done more often: either in fewer miles or in less time."

Foreign and domestic vehicle manufacturers create a specific schedule for each vehicle they manufacture. So there isn't one generic schedule that applies to all vehicles. In addition to your owner's manual, Columbus automotive repair centers (including Tuffy Tire & Auto Service Grandview) subscribe to information services that provide the auto maintenance schedules for every vehicle - so they can help Columbus drivers know when to take care of needed services. Below is a typical definition for severe service.

  • Most trips are less than four miles/six and a half kilometers
  • Most trips are less than 10 miles/16 km and outside temperatures are below freezing
  • You drive regularly in very hot Ohio weather
  • The engine is at low speed most of the time (not on the freeway)
  • Stop and go driving
  • You drive in in dusty or muddy conditions
  • You routinely tow a trailer, haul heavy loads or carry a car-top carrier around Columbus

It's common sense for Columbus drivers: Just a few minutes at higher speeds allows the moisture in the oil to evaporate. Very short trips, or trips of less than 10 miles when it's very cold, don't allow the engine to heat up enough to get rid of the water. And water in the oil leads to damaging sludge. Also, towing and heavy loads raise operating temperatures and cause fluids to break down faster. Dusty and muddy driving around Columbus means that more dirt will get past the air filter to contaminate the fuel system and engine oil.

The bottom line is that you need to decide for yourself if the regular or severe service schedule is right for you, based on your driving habits. Look at your owner's manual or talk with your Tuffy Tire & Auto Service Grandview service advisor who can help you know which schedule to follow.

Here is what a fleet manager said recently: "Since city miles are generally tougher on vehicles than highway miles, we use the manufacturer's severe service schedule as the basis for our preventative maintenance program. We massage those schedules over time, increasing or decreasing the service intervals so that they make the most sense. There is a little bit of art to go along with the science."

Make an honest evaluation of your driving habits. Unless you do mostly Ohio highway driving in moderate weather, you'll likely have a fairly good amount of severe service mixed in. Some Columbus drivers just want to play it safe and follow the severe service recommendations, rather than analyzing how they drive each month.

Ask us for help evaluating your driving and service needs.

Tuffy Tire & Auto Service Grandview
1524 W. Fifth Avenue
Columbus, Ohio 43212
614-487-8776
http://www.tuffycolumbus-fifthave.com

More articles from Tuffy Grandview

Before You Buy a Used Vehicle (Car Inspection before Buying a Used Vehicle)

December 7, 2025

Before You Buy a Used Vehicle (Car Inspection before Buying a Used Vehicle) Perhaps this sounds familiar. Your vehicle seems like its been around forever, and youve decided its time to move on. But when you check the price of new vehicles, the sky-high price tags have you considering a nice, pre... More

Not So Cool (Air Conditioning Systems)

November 30, 2025

There's nothing quite like getting in your vehicle on a hot day, switching on the air conditioning and having warm air blow out of the vents. You may have had no problem for months and then, one day, you are driving around in a sauna. You're hot stuff, but not in a good way! So what goes wrong w... More

Out of Joint (CV Joint and Boot Replacement)

November 23, 2025

If you have a front-wheel-drive vehicle, it has components called CV joints which enable you to turn your wheels smoothly. The CV stands for constant velocity. In essence, its a set of gears that connect a shaft that allows power from the transmission to be sent to the wheels. When you turn the ... More